In partnership with
The Ecommerce Insider Community: Inspire and innovate
A free network exclusively for those on the frontline of tech retail innovation, the Ecommerce Insider Community brings like-minded leaders and decision-makers from diverse brands including Tesco, M&S, Peloton, Amazon, Farfetch, Pandora and more together to collaborate across the most exciting areas of the sector.
This free, unique leaders community gives you the opportunity to:
- Connect at exclusive leadership events
- Keep up-to-date with industry news in dedicated insight roundups
- Access in-depth reports tailored for the community
- Communicate via a dedicated members-only LinkedIn group
Upcoming free Ecommerce Community Evening Mixer
When: May 7, 2025
Where: Happenstance, London, EC4M 7DX
Topic: The role of shared values in building eCommerce communities
In today’s eCommerce landscape, shared values are the cornerstone of building strong, loyal communities. With 63% of global consumers preferring to purchase from brands that reflect their beliefs and values (Edelman Trust Barometer, 2024), aligning with your audience’s principles is no longer optional – it’s essential.
At this event, we’ll explore the vital role shared values play in creating authentic, engaged communities around eCommerce brands. Guests will be invited to share their insights into why fostering shared purpose drives loyalty, advocacy, and long-term growth, particularly in an increasingly competitive market.
Panellists:
- Polly McMaster, Founder, The Fold
- Lynn Ritson, Global Digital Director, Dr Martens
- Ryan Shannon, Managing Director, BAM Clothing
Members of the community can attend the event for free. Join now!
Upcoming free Ecommerce Community Breakfast Workshop
When: June 24, 2025
Where: Mr Fogg’s Botanical Tavern, London, W1T 1QQ
Topic: Belonging beyond the basket: creating loyal communities in eCommerce
In an increasingly competitive eCommerce landscape, success isn’t just about sales – it’s about relationships. Today’s consumers aren’t just looking for products; they’re seeking connection, shared values, and a sense of belonging. Research shows that 64% of consumers want brands to connect with them as individuals, not just customers (Accenture, 2023). This shift highlights the growing importance of fostering community around your brand to inspire loyalty, advocacy, and long-term growth.
Our exclusive community event will explore how building vibrant, engaged communities can unlock untapped potential for brands in the digital marketplace. Together, we’ll address the critical questions.
Members of the community can attend the event for free. Join now!
Upcoming free Ecommerce Community Mixer
30th September – Central London Venue
Timings: 6.30pm – 10pm
Is AI the key to a game-changing digital customer experience? It’s safe to say that ecommerce is a highly competitive market in 2025. So, what’s the best strategic lever to stand out from the crowd? Many retailers are turning to solutions like AI and augmented reality to push the limits of what is possible, whilst alleviating the pressures of financial drains like returns.
This tech is redefining what’s possible, but leveraging these tools effectively demands strategy, creativity, and a deep understanding of your customer.
This exclusive community event will unite senior ecommerce leaders to explore how AI and AR can transform customer service, delivering hyper-personalised experiences that drive loyalty, engagement, and growth. Together, we’ll uncover practical strategies to turn next-gen technology into real-world value. Agenda:
Speakers Include:
Aalish Yorke-Long
Fabio Cancemi
Community members include:
The Ecommerce Insider Community is FREE to join for senior leaders from the retail sector. Enter your details below to apply.
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