Roundtables
Connect and discover solutions to the key challenges you face
A unique opportunity for senior leaders and C-Suite to join their peers from across retail to connect, discuss specific challenges and debate solutions with some of the industry’s most illustrious thought leaders in exclusive breakfast, lunch or dinner sessions.
To register your interest in joining one of our future roundtables please fill out the form on this page and our team will be in touch.
Upcoming Roundtables
November 6, 2024
Why localising your social media could be a big win
Location: London
It’s safe to say that platforms such as TikTok, Instagram and Facebook are having a huge impact on your customers’ buying habits. In fact, when utilised to their full potential, these platforms can be incredible drivers for your sales. A staggering 62% of customers trust a brand more when they’re active on social media, and 67% of Gen Z use social to research a brand. However, one element that the majority of brands aren’t getting right is the concept of allowing local branches to build their own connections through social media. This concept can be a huge driver for business when done right – however, it can also be a disaster when poorly executed.
That’s why, in our upcoming exclusive breakfast event, presented alongside our partners at Yext, we’ll delve into:
- How to ace localised social media management, whilst maintain brand consistency and compliance
- Mitigating the numerous challenges that come with localised social media presence
- How to use social to effectively connect locally, including responding to comments and enquiries
- Tracking and analysing performance and important customer insights across social channels
- How today’s technology can seamlessly integrate into this process and drive business growth
In partnership with Yext
November 19, 2024
Network transformation: Unlocking your retail network’s full potential
Location: London
Retail networks were historically built for basic connectivity but never designed around customer experience or the needs of a modern retail enterprise. Lack of innovation in the networking industry for the past two decades has led to a legacy of networks which are complex, brittle and fundamentally lacking in user experience visibility.
This is stifling innovation and agility at the very time when retailers need to leverage every asset to the fullest to compete and win in a turbulent marketplace.
Enter the AI-Native Network from Juniper Networks. 8 out of the 10 largest retailers in the world are now standardising their network platform to help them enhance their customer experience whilst driving operational costs down. We’re inviting key retail decision-makers to dive into this topic. Discover how Juniper Networks’ AI-Native Networking can help you do more, spend less, and deliver a standout customer experience.
We’ll Cover:
- The Real Cost of Legacy Networks: Learn how service degradation is the silent killer for retailers and how real time user experience visibility is helping transform operations.
- Empower your employees: Up to ½ of network engineers are set to retire within the next 5 years. Learn how to empower your implementation and support teams to do more for less.
- Increase your top and bottom line: Deliver highly personalised customer experiences in store, reward loyalty and link online behaviours to increase the return on your bricks and mortar channel.
Don’t miss this chance to connect with other leaders, share ideas, and tackle today’s network challenges head-on, with Juniper Networks guiding the way. Join us to shape a new future for retail.
In partnership with Juniper and NTT
November 21, 2024
What a retailer needs to do to ensure profitablity in 2025
Location: London
A senior-level industry breakfast roundtable for retail leaders looking at how to maximise revenue in a challenging market. Building on an event in the summer when Webloyalty and Retail Gazette brought together leaders to discuss the potential for retailers in developing retail media networks, sweating their digital assets, and rolling out additional services to drive new lines of revenue, this breakfast roundtable aims to earmark the key ways retailers should be shaping up for margin improvement in 2025.
Attendees will receive a summary of key talking points from our previous discussion, including insights from Tesco, John Lewis, Deliveroo, JustEat, Selfridges, Eurostar, and Merlin Entertainment, before delving deep into the challenges they face in their own organisations as well as exploring the commercial opportunities that exist as they look face into peak period and another calendar year.
Key issues the event will cover include:
- State of the retail industry and best growth opportunities
- The potential of retail media and new digital services
- – How to develop commercially beneficial partnerships within retail
- What a successful retail organisation will look like in 2025
- Quick wins to drive new revenue streams
In partnership with Webloyalty
Register your interest to attend:
Previous Roundtable Attendees Include:
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