Roundtables
Connect and discover solutions to the key challenges you face
A unique opportunity for senior leaders and C-Suite to join their peers from across retail to connect, discuss specific challenges and debate solutions with some of the industry’s most illustrious thought leaders in exclusive breakfast, lunch or dinner sessions.
To register your interest in joining one of our future roundtables please fill out the form on this page and our team will be in touch.
Upcoming Roundtables
September 24, 2024
Beyond the buzzword: Why retail media is here to stay
Location: London
Retail media networks (RMNs), described as the “third big wave” of advertising after search and social, has emerged as a significant trend, offering new opportunities to reach consumers and for retailers to monetize their digital assets. With 2024 spend predicted to reach nearly £4 billion and a growth rate of almost 30% – it’s an area you cannot ignore.
Join your peers and RMN experts to discuss the unique challenges within the UK market that must be addressed and navigated, as well as how you can best leverage these networks to drive greater footfall, personalisation, brand awareness and growth.
In partnership with Catalina
October 2, 2024
In an era of affordability, how can brands and retailers unlock greater loyalty?
Location: London
With a third of consumers (32%) less confident making purchases compared to last year, and 40% of UK adults saying affordability is more important than the brand, how does brand loyalty weigh up against affordability?
This roundtable dives into spending data from over 22 million UK bank accounts, sharing exclusive insights on:
- How consumer habits are changing as inflation eases – and what this means for their shopping and spend.
- Who’s winning market share in a variety of subcategories and why.
- How brands and retailers can optimise their promotional offers to attract new consumers and retain their existing customer base.
- How they can tailor and personalise their tactics, ensuring their marketing efforts are focused and effective.
Join your peers to discuss what’s impacting loyalty and discover fresh strategies to drive greater brand trust (and spend).
In partnership with Cardlytics
October 3, 2024
The Retail Reality Check: How to build long-term customer loyalty by ditching hidden obstacles
Location: Manchester
Online retail has undergone significant optimisation in recent years. This has led to impressive results, with top UK retailers achieving exceptionally high task completion rates and most customers able to successfully complete their shopping journeys across multiple devices.
Despite the encouraging conversion rates, many shoppers still encounter frustrating obstacles that hinder trust-building and long-term loyalty. This is the true challenge in retail today.
In this roundtable, we’ll uncover the hidden barriers customers face and discuss how these challenges impact long-term customer relationships. UserTesting will conduct a benchmarking study to explore the digital journeys of the attending brands and present the overall findings during the session.
In partnership with UserTesting
October 15, 2024
The Retail Reality Check: How to build long-term customer loyalty by ditching hidden obstacles
Location: London
Online retail has undergone significant optimisation in recent years. This has led to impressive results, with top UK retailers achieving exceptionally high task completion rates and most customers able to successfully complete their shopping journeys across multiple devices.
Despite the encouraging conversion rates, many shoppers still encounter frustrating obstacles that hinder trust-building and long-term loyalty. This is the true challenge in retail today.
In this roundtable, we’ll uncover the hidden barriers customers face and discuss how these challenges impact long-term customer relationships. UserTesting will conduct a benchmarking study to explore the digital journeys of the attending brands and present the overall findings during the session.
In partnership with UserTesting
October 23, 2024
Retail shrink is costing businesses billions, but what does it actually mean?
Location: London
The sobering reality of the modern retail landscape is that shrinkage is on the rise. In fact, incidences of shoplifting, refund fraud and employee theft are so prevalent that the BRC’s 2024 Crime Survey believes the cost to retailers exceeds £1.8 billion.
To combat retail shrink, you first need to understand it. That’s why, at this session, hosted by Retail Gazette in partnership with Toshiba, we’ll delve into the current trends in shrinkage, and offer effective solutions.
In partnership with Toshiba
Register your interest to attend:
Previous Roundtable Attendees Include:
